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Description: This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals “170427”. The model number of the recalled microwaves is “204.77603610”. The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door.
Model Number |
Serial Number Range |
204.77603610 |
17042700001 and 17042700684 |
Remedy: Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.
Incidents/Injuries: None reported
Sold At: Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
Manufacturer(s): Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China
Importer(s): Sears Holdings Management Corporation, of Hoffman Estates, Ill.
Distributor(s): Sears Holdings Management Corporation, of Hoffman Estates, Ill.
Manufactured In: China
Recall number: 20-020
Source: https://www.cpsc.gov/Recalls/2020/Kenmore-Microwave-Ovens-Recalled-Due-to-Burn-Hazard-Made-by-Guangdong-Galanz-Sold-Exclusively-at-Sears-and-Sears-Hometown-and-Outlet-Stores